In the past decade technology has fundamentally changed the way that we travel.  The growth in mobile technology such as the smart phone means that customers have an expectation that they can instantly book accommodation and tour experiences.

For smaller operators in the tourism sector having the right technology in place is vital to ensure that you are visible to your customers across a range of booking platforms and can deliver a seamless customer experience.

For Visitor Information Centres the challenge of building a sustainable business model is something that, as a community, we have been talking about for the better part of a decade.  Using off the shelf solutions is easier than ever to start implementing technology that drives revenue and value into your business model.

If you are interested in finding out how I can help you use technology to your advantage please contact me using the enquiry form below.

We often hear that small business is the backbone of the Australian economy.  Almost every day I speak to a small business owner who is amazing at what they do, be that a plumber, electrician, mechanic, printer or health professional.  The common theme in my conversations with these business owners is the amount of time it takes to do all of the other ‘stuff'.  What if you could quickly, easily and for a relatively small cost start to automate some of these tasks?  What would you do with the extra time?  How much more could you earn?

Having spent just over seven years working in Local Government I can fully appreciate the challenges that Local Governments face. The needs and wants of the community always having to be balanced with the reality of the budget and the requirements of legislation.

Often doing the basic things such as putting the correct information on your website and pushing basic tasks such as dog registration and rates online can show a marked reduction in phone calls and front counter visits freeing staff up to proactively assist residents with more complicated issues.

Efficient data collection and automated reporting can deliver further efficiency by allowing Management, Elected Members and the Community to have up-to-date information at their fingertips.

Understanding Smart Cities and how to implement Smart City projects is becoming more prevalent across Local Government.  Smart Cities is more than just free WIFI and smart bins.  Smart Cities use technology and the Internet of Things to build an information layer that provides data collection and insights that allows for the efficient use and management of resources and creates liveable urban environments.

If you are trying to understand how your City can be smarter we should talk.

Over the past twenty years I have worked with some amazing artisan producers who are deeply passionate about what they do and highly skilled with products that are of the highest quality.  Using the internet and off the shelf solutions to deliver their products to as wide a market as possible is the key to success.

If you produce an artisan product but need help getting your technology to work to your best advantage then please complete the form below and I would be excited to see how I can help.