It is often said, “It’s not what you have but the way that you use it.” This is true for the technology in our businesses.  That said, having the right technology in your business can drastically improve your efficiency and productivity.

Modest investment in hardware, software and service upgrades can have a positive impact on your business.

I offer a range of options for reviewing your technology from a remote desktop survey to an onsite inspection.

If you are wondering if your technology is holding you back, fill in the form below to find out more about how I can help.

In my experience the most effective strategies are laid out in less than half a page of A4 and are written in clear concise non-technical language.  Having a clear strategy that is understood by your whole organisation makes it clear to everyone what you are going to do, why you are doing it and what the expected outcome will be, is crucial to success.

A strategy is always backed by a plan and this is the road map that will guide you to the outcome of your strategy.  By nature plans are detailed and contain technical information therefore those implementing the plan need to have intimate knowledge of it in order to achieve success.

My skill set has proven valuable to clients looking for independent technical expertise in the strategy and planning phases of their projects.

To find out more how I can help your business with its strategy and planning, please complete the enquiry form below.

For many businesses the internet and online world are a source of massive opportunity and an equal amount of frustration.  Getting the basics set up correctly is half the battle. If you can answer yes to the following questions then you are on the right track. If you can’t then come and talk to me and see how I can help.

Do you own your domain name?
Do you know who the registrar of your domain is?
Do you have access to your domain registration account?
Do you know where your site is hosted?
Is your site backed up?

I frequently help clients with the following:

• Domain registration and recovery
• Website hosting
• WordPress site development
• Website security issues
• Search engine optimisation

Once you have selected a new system, be that a Point of Sale, Accounting Software or Customer Relationship Management platform it will more than likely require some set up and integration with your existing systems.  Many Software as a Service (SaaS) providers offer on-boarding support for their systems. However in my experience having onsite tech savvy support helps ensure a hassle free transition to a new system.

Having a system set up correctly from the start is half the battle.  To ensure success having clearly documented processes laid down that can be followed by staff helps ensure effective business operations.

For advice and assistance with implementing new systems; development of business process and documentation please complete the enquiry form below.

I have a simple golden rule.  If you can’t measure it don’t do it and if you have to do it find a way to measure it.  The reality is that we can’t know what we don’t measure, so the use of data within every business is key to understanding our success. 

Having some Key Performance Indicators that you can report against will help you get a better understanding of what is working and what is not.

At a basic level knowing where your enquires come from and how many enquiries you convert to business is a good start.

Using a combination of free or low-cost systems it is possible to implement automated reporting against chosen Key Performance Indicators into any business.

To find out how I can help you better understand the performance of your business please complete the enquiry form below.